FAQ
What material is your wallpaper printed on?
Benefits of Wimzy Walls Wallpaper:
- removable and repositionable
- no residue left behind after removal
- wipeable, ideal for high traffic areas
- no shrinking, peeling or curling
- easy to install on any smooth, non-porous surface
- safe and non-toxic, without PVC, lead or phthalates
- for temporary or permanent use
- thick and opaque to hide wall imperfections
- we print with UL ECOLOGO® Certified and UL GREENGUARD Gold Certified inks.
Is Wimzy Walls wallpaper compatible with my walls?
If your walls are smooth and flat, you're all set for wallpaper!
Even if your walls have a light to medium texture, our luxury removable wallpaper will likely work well.
Order a sample and give it a test run to see for yourself!
For jagged or heavily textured walls, we suggest skim coating before applying any wall covering for the best results.
Is it safe to apply peel-and-stick wallpaper on freshly painted walls?
If you've recently painted your walls, allow 30 days for the paint to fully cure and off-gas before applying your wallpaper.
Are samples available?
Absolutely! We offer samples for all our designs, and we highly recommend ordering one to experience our high-quality material, see the colors and scale in person, and get a sense of how it will look in your space before making a full commitment!
Is your wallpaper safe for my walls?
Our luxury peel & stick wallpaper is designed for easy removal without damaging your walls!
To remove peel and stick wallpaper:
- Start at a corner or edge and gently peel it away from the wall.
- Pull slowly and evenly to avoid tearing.
Is your wallpaper suitable for high-moisture areas?
Our luxury peel-and-stick wallpaper is well-suited for high-moisture areas, like bathrooms. We always recommend ordering a sample to test in your space over time to ensure it adheres well to your walls.
Do you ship internationally?
Not at the moment, but it's coming soon. Stay tuned!
When will my order arrive?
We ship all wallpaper orders from our St. Charles, MO warehouse within 3-5 business days via UPS Ground, with expedited orders sent out in 1-2 business days. Transit times vary based on your distance from our warehouse, typically taking 1-2 business days for nearby locations and up to 5 business days for farther destinations. You'll receive a tracking number as soon as your order ships so you can monitor its progress every step of the way!
Is order tracking available?
Tracking information is provided for most orders. Once your items have shipped, you'll automatically receive your tracking number via email.
What steps should I take to prepare for installing luxury peel-and-stick wallpaper?
Start by ensuring the wall has been primed and painted with quality products.
- For the best results with peel-and-stick wallpaper, choose a wall with a satin or eggshell paint finish. Glossy or semi-gloss finishes can make adhesion difficult, while matte finishes may cause the wallpaper to stick too firmly, risking damage during removal. If possible, test a small sample on your wall to ensure it adheres properly with your current paint finish.
For freshly painted walls, allow 30 days for off-gassing before installing your wallpaper.
Then, wipe down the surface to remove dust, and smooth out any sharp bumps to create an even base for the wallpaper.
Is it possible to install the wallpaper on my own?
Absolutely! Our luxury removable wallpaper features advanced adhesive technology and a breathable, fabric-like material, making installation smooth and easy. It’s designed to take the hassle out of wallpapering, so you can achieve professional results on your own!
I’d prefer not to install it myself; where can I find a professional to handle the wallpaper installation?
We understand—not everyone wants to handle wallpaper installation themselves! Wimzy Walls offers installation services in our local area, and we’re actively building a network of installers in expanding areas. Check here to see if we have professionals near you. If not, we recommend reaching out to your local Sherwin-Williams store for a referral.
What tools or products would help make the wallpaper installation process smoother?
We recommend using our application tool to make installation easier—it's designed to help you achieve a smooth finish without trapping air bubbles. A craft knife with a fresh, sharp blade is essential for trimming excess wallpaper cleanly. For precise alignment, have a level and pencil on hand to ensure straight lines. Masking or painter's tape can also be helpful for holding panels in place while you adjust and position them perfectly.
Do you offer a trade program specifically for interior designers?
Yes, we love working with interior designers! Click here to find out more about our Trade Program and how you can apply!
Do you work with influencers on collaborations?
Absolutely! We love collaborating with influencers. If you're interested, please reach out with your social media handles, engagement rate, and a note on why Wimzy Walls would be a great fit for your audience. We look forward to connecting!
Do you partner with professional wallpaper installers?
Yes, we do! We’re building a network of professional installers to bring Wimzy Walls wallpaper to more homes. If you’re a professional installer and interested in joining our network, click here to learn more and apply. We'd love to work with you!
Do you collaborate with pattern designers?
Yes, we collaborate with pattern designers! If you're interested in partnering with Wimzy Walls, please check out our Designer Program here. We’d love to explore the opportunity to bring your designs to life as part of our collection.
Can I order custom colors or personalized design?
Yes, we offer custom colors and personalized designs! If you're interested, please visit our Custom Order page here to learn more. We’d love to bring your vision to life!
What is your return policy?
Because our wallpapers are custom-printed and made-to-order, we do not accept refunds or returns. However, if you receive a defective, damaged, or incorrect item, please contact us immediately so we can resolve the issue promptly!